NCEI provides customers with both production climate information and raw data from the climate archive. Datasets include not only land-based station data but also satellite, climate monitoring, and paleoclimatology data to name a few.
To order NCEI's weather and climate products and services, visit the Customer Support page.
If you have a question about our products or need to order data, please email firstname.lastname@example.org as this is the main email address for the majority of information requests.
For General Information About Climate Data, Products, and Services
Phone: 1-828-271-4800 then press "1"
For Radar Products and Services
Phone: 1-828-271-4800 then press "2"
For Satellite Data and Products
Phone: 1-828-271-4850 then press "3"
For Paleoclimatology Data and Products
For Climate Monitoring Products and Analyses
Phone: 1-828-271-4800 then press "4"
For Model Data and Products
For Climate Data Record Products
For weather data at a particular geographic point, please use the Weather and Climate Data and Products contacts listed above. NOAA Climate Data Records are primarily derived from satellite observations, and they are most commonly used for global research and analyses of regional-scale phenomena and events.
For Media Requests
Phone: 1-828-271-4800 then press "5"
If you are a member of of the media and are interested in an interview with staff at NCEI, please contact John Leslie in the NOAA Office of Communication at email@example.com.